Appearance
Reading the results
Why it matters
A run produces more than a hundred figures. This page shows where to look first, what each headline figure means in plain words, and how to find out why something is late.
The summary: four panels, in the order goods move

Read left to right. Each panel leads with one figure and links to its detail.
| Panel | Leads with | Then |
|---|---|---|
| 1 Inbound | Trucks unloaded | Dock wait, staging peak, the truck turnaround chart. |
| 2 Stock & picking | Orders picked in full | Lines per hour, face stockout, restocks, the stock ledger (Reconciled). |
| 3 Labour | Labour utilisation | Pallets per paid hour, utilisation by pool and shift. |
| 4 Dispatch | Trucks on time | Late P90, orders on their truck, truck fill, the biggest cause of lateness. |
Under each figure, ± sd is the standard deviation across the replications: how much the figure moved from one playing of the week to the next. The selector at the top right switches between Mean of all replications and any single one.
The headline figures, in plain words
| Figure | Plain words | Better when |
|---|---|---|
| Trucks unloaded | How many inbound trucks were emptied in the week. | Higher |
| Dock wait, P90 | Nine trucks in ten waited less than this for a door. | Lower |
| Staging occupancy, peak | The fullest the receiving floors got. | Lower |
| Labour utilisation | The share of rostered time people were busy. | Higher |
| Pallets received per paid labour hour | Productivity on the inbound side. | Higher |
| Orders picked in full | The share of released orders picked completely. | Higher |
| Order lines picked per hour | Picking productivity. | Higher |
| Pick-face stockout time | Hours pick faces were empty while someone wanted stock. | Lower |
| Trucks departed on time, in full | The share of outbound trucks that left on time with everything. | Higher |
| Late departure, P90 | Nine late trucks in ten were less late than this. | Lower |
| Late minutes | Total lateness over every truck in the week. | Lower |
| Truck fill | The share of pallet spaces used on departed trucks. | Higher |
What "P90" means
Sort the trucks by how long they waited. P90 is the wait of the truck nine-tenths of the way down the list. It ignores the single worst case but captures a bad morning. Averages hide queues; P90 shows them.
Why was it late? The nine causes
Every minute a truck leaves late is blamed on exactly one cause, in the order things happen. The causes add up to the total late minutes exactly.
| Cause | Plain words |
|---|---|
| Released late | The order arrived after it should already have been picked. |
| Waiting for stock | The pick face was empty. |
| Waiting for a picker | Nobody was free to pick it. |
| Picking | The picking itself took long. |
| Packing | Packing took long. |
| Waiting for floor | The dispatch floor was full. |
| Truck not at the door | The truck had not arrived yet. |
| Waiting for a door | The truck was at the gate but every door was busy. |
| Loading | Loading took long. |
The Dispatch panel names the biggest cause. In the demo it is Loading. The Dispatch section's Gantt chart shows every truck as a row, with its wait, loading and lateness drawn on the day.
The rest of the page
The bar under the header jumps between sections. Every section folds, and a folded section says what it holds.
| Section | Holds |
|---|---|
| Flow & doors | Staging occupancy through the week with the capacity line, doors in use, truck turnaround. |
| Dispatch | The Gantt chart, filterable by day; lateness causes; the loads table. |
| Labour | Pool hours by shift, with unpaid breaks hatched. |
| Processes | Each process's busy hours and tasks. |
| Stock | Storage occupancy, stockouts, the inventory ledger, the pick faces. |
| Every figure | All the KPIs, grouped in ten families. Show spread gives each replication's numerator and denominator. |
| Assumptions | Everything the run assumed, with provenance. |
| Warnings | Outcome warnings, and inputs that were assumed, each linked to where it is fixed. |
Every figure states its rule version (for example s1-5). If the definition of a figure ever changes, the version changes, so an old report is never silently re-read under a new rule.
The header
- Run again repeats the run with the same settings.
- Compare opens the comparison. See Comparing two runs.
- Play in 3D opens the playback. See Playback in 3D.
- Download Excel gives the run workbook, including an Inputs sheet. CSV gives one row per KPI per replication.
Try it
Open the demo's Baseline run. Find the four panels' lead figures. Then open Dispatch and find the truck that was latest. Which cause took most of its lateness?
Words you just learned
KPI · standard deviation (sd) · P90 · utilisation · truck fill · lateness cause · Gantt chart · rule version.